Once the installation is complete can you please open the Deskjet software to ensure that the software is opening properly. If using a USB Cable connection please do not plug in the USB Cable until the installer prompts you to.

Once the download is complete please follow the onscreen instructions to install your printer.Once the website opens select the Download button on the top left.Please click here to download the Full Feature Software and Driver package for your printer.Right click the Recycling Bin on your desktop and select Empty Recycling Bin.Close the Temp folder once it is emptied.

Should a Temp file still be used than you will automatically get the pop up to ' skip' that item. No actual files or folders on your computer will be affected by deleting the Temp files. The Temp folder contains temporary internet files. Select the ' delete' button on your keyboard.Everything in this folder will now highlight. When the Temp folder opens, select Ctrl + A at the same time on your keyboard.In the 'search programs and files' box please type %temp% and hit enter on your keyboard.Once the uninstall is complete please proceed to the next step. Please follow any onscreen instructions to complete the uninstall of your printer. If you have a USB Cable plugged in from your printer to your computer can I please have you disconnect that cable now. Therefore, can I please have you follow the steps below to get your printer properly installed. In order to correct the black ink quality issue we rely on the full software to be installed to provide you with the maintenance tools. What you're seeing is the basic driver options.

Now, from the screen shots you included in your post, it appears that on reinstalling the drivers the full feature software and driver package failed to make its way onto your computer. I would like to assist you today with resolving the print quality issue you're experiencing with your HP Deskjet 1000 Printer failing to print black ink.

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